MOL aims to become the world leader in safe quality, establish a sound, energetic, innovative organization, and develop the MOL Group into "an excellent and resilient organization", by supporting the mental and physical health of every employee. To achieve these objectives, the group believes it essential that the company, in cooperation with all executives and employees strive to maintain and build up their mental and physical health and create a comfortable, enjoyable workplace environment. We are not only developing based on laws and regulations of countries and regions where we do business and international treaties related to seafarers, but also organizational system that enables us to respond to emergency situations such as accidents and disasters, and ensures that all group members work together to move forward with various initiatives to maintain and enhance our health.
In FY2021, we established our “Declaration on Health and Productivity Management” as a guideline to promote group-wide health management, and an opportunity to position the promotion of every employee's health as an important management issue, instill and promote health management among our group employees, and the awareness of every employee.
The Mitsui O.S.K. Lines Group positions the promotion of every employee's health as an important management issue for realizing the Group Vision under the Group Corporate Mission. Toward this end, we will implement the following initiatives.
The Diversity and Healthcare Management Team in the Human Resources Division plays a key role in promoting MOL Group health management, in cooperation with industrial health staff comprising of industrial doctors, public health nurses, a psychiatrist, certified psychologists and masseur, working in collaboration with various concerned parties including the health insurance association. The team also plans and implements effective programs to promote the health of employees working at sea in cooperation with the Operational Safety Committee. Information on health management promotion is shared on land and at sea through the Council for Health Management Promotion, and also regularly reported at the meetings of the Executive Committee and the Board of Directors.
As we promote consolidated management, we respond not only to non-consolidated MOL employees, but also to the group companies when it comes to occupational safety and health management. We will develop the corporate infrastructure to increase health and productivity, which can be shared among MOL Group companies; review, implement, and verify the effects; and continually improve measures according to the needs of group companies. Specifically, we provide stress check tests and tie-ups with medical service companies, hold regular workshops to gain HR management expertise, and conduct HR assessments to strengthen our group-wide HR management.
In addition, we maintain and improve the health of seafarers of foreign nationalities who serve aboard our operated vessels through informational activities for manning companies around the world and foster a strong awareness of safe operation and safety culture, strengthening MOL's organizational structure for safety.
MOL is the first company in the ocean shipping industry to be certified as a "Health & Productivity Stock Selection," which is a joint certification by Japan's Ministry of Economy, Trade and Industry (METI) and the Tokyo Stock Exchange (TSE).
MOL has been also selected as a White 500 Company, in the large enterprise category of the 2021 Certified Health and Productivity Management Organization Recognition Program, an initiative by Nippon Kenko Kaigi (*), for three consecutive years.
In addition to various ongoing initiatives, this year, we won high regard for our efforts to respond flexibly to the COVID-19 pandemic, such as quick decision-making on policies, internal and external communication, provision of information on maintaining health during remote work, and follow-up measures with employees working overseas.
(*) The Nippon Kenko Kaigi is an organization that takes practical actions, in collaboration with private organizations and with full administrative support, to ensure longer, healthier lifespans and to provide appropriate medical care, targeting individuals in Japan, a country facing a dramatically advancing aging society with a low birthrate. The organization aims to encourage workplaces and communities to achieve specific measures to overcome health-related challenges in collaboration with private organizations, e.g., economic associations, medical-care associations and insurers, and municipalities.
All employees aim to proactively work to promote their own physical and mental health, with a strong consciousness of their personal responsibility for their health. This approach is intended to increase the number of employees undergoing periodic health checkups and stress tests, which provide opportunities for them to evaluate and monitor their level of physical and mental health.
In addition, we aim to reduce smoking and in turn reduce the risks of various smoking-related diseases and prevent passive exposure to smoke.
Zero industrial accidents, zero fatal accidents
[Sea] Lost Time Injury Frequency (LTIF)*: Less than 0.5
(*) Number of lost time injuries occurring in a workplace per 1 million hours worked
(*) Calculation method is based on MOL’s independent employee questionnaire.
The medical office is staffed by three doctors, a mental health specialist, two clinical psychologists, and a masseur, in addition to a full-time industrial doctor and public health nurse, providing a full range of services to support employees from the aspects of both physical and mental health. The office provides consultation on health and nutrition, as well as routine medical treatment and counseling.
They also provide health-related counseling by email and phone for employees at sea or on overseas assignments. A unique MOL characteristic is the collaborative approach between the medical and mental health staff to maintain and improve employee health.
Industrial doctors review the medical checkup results of employees working in the Head Office as well as overseas expatriates, those on loan to group companies in Japan, and seagoing employees, and provide thorough follow-up for employees who need re-examination and treatment. In addition, managers are obliged to get a full medical checkup, and as with other employees, industrial doctors check their results and provide thorough follow-up as necessary.
In addition, doctors and nurses examine the results of every year's medical checkup. Industrial doctors report the results of this analysis to the Health Management Committee (Health Committee) and Health Insurance Union, to share MOL's health-related issues and assist in the development of future health measures.
MOL checks the overall health conditions of employees who work over a certain number of hours and self-reported fatigue or uneasiness about their health, through interviews with industrial doctor, and also relies on interviews with clinical psychologists to gauge their stress levels.
Expatriates receive monthly questionnaires about their working conditions, and public health nurses use the results to provide necessary advice and follow-up.
We also monitor working hours by division in addition to providing expert follow-up on health issues facing target employees. The general managers of divisions where target employees work also cooperate closely with the Human Resources Division as necessary on measures to improve the working environment.
Nurses support not only employees in the Head Office who have health concerns, but also those on loan to group companies in Japan and overseas, providing health and nutrition advice by email. In cooperation with industrial doctors and nurses, this helps all employee improve their health awareness.
No. of employees receiving nutrition advice:
The medical office started to examine outpatient employees in May 2017, when the in-house smoking space was scaled down. A full-time industrial physician and two other doctors are in charge of treatment for outpatient smoking cessation. Employees can receive periodic checkups, treatment and advice on how to quit smoking and stay smoke-free.
From May 2017 through the end of FY 2019, in FY2018, 16 employees took part in the program and 12 stopped smoking, for a 75% success rate, and in FY2019, five took part in the program and four stopped smoking.
'No Smoking Day' Established
On the 22nd of every month, the in-house smoking space is closed during core hours, with the objective of preventing passive smoking and measures to provide separate smoking areas, and improving overall employee health.
The medical office features a massage room, where employees can receive massage, acupressure, acupuncture, and moxibustion treatment from licensed therapists.
Some employees complain of disorders such as shoulder stiffness and backaches caused by long hours at their desks, poor posture, and a lack of exercise. The therapies available in the massage room not only address problems such as stiff shoulders and aching backs, of course, but also help employees recover from physical exhaustion and improve blood circulation, which in turn keeps them refreshed and more productive. In addition, massage room therapy of one hour a month is considered a working hour, so employees don't have to sacrifice an hour of pay to maintain their health and well-being.
No. of employees receiving therapy in the massage room:
The employee cafeteria menu was designed in cooperation with nutritionists, with the goal of providing a nutritionally balanced diet and high-nutrient dishes with the vitamins and fiber needed to address poor health and eye fatigue. The goal is to allow employees to work energetically while maintaining optimum health.
The cafeteria features a wide lineup of salads and side dishes as well as Japanese and Western cuisine, noodles, and multinational selections, so employees can satisfy their hunger, please their palates, and get a balanced intake of nutrients.
Calorie content and nutritional information on display at the Rhine employee cafeteria helps build employees' health awareness.
MOL has conducted a breakfast campaign since 2017, and positive employee feedback included comments such as "It helps wake me up and improves my concentration," and "I can make more progress by better concentrating on by work in the morning instead of working overtime." Employees said eating breakfast led to an improved workstyle. Other feedback included "I'm energized" and "My physical condition improved when I got into the habit of eating breakfast." The breakfast campaign not only contributes to employee health employees, but also provides a venue for friendly communications across divisions and generations as people sit around the breakfast table together. This also has positive effects for the company.
In 2019, recognizing the need to contribute to Sustainable Development Goals (SDGs), we began including frozen fruit that uses minimal plastic packaging in our rotating daily set meal. This is another step toward a cleaner environment and reduced food waste, and aims to make a positive impact on society.
No. of employees eating breakfast at the office:
Meanwhile, results of employee questionnaires show an upward trend in the percentage of employees reporting that they eat breakfast-from 88.5% in FY2018, to 91% in FY2019.
We provide free dental checkups for employees at the time of their annual medical checkups in cooperation with dental clinics close to the Head Office. These periodic checkups help prevent gum disease and ensure that cavities and other problems are addressed before they become major issues, and help keep employees' teeth healthy.
No. of employees receiving dental treatment:
In 2018, we began providing flu vaccinations for MOL Group executives and employees in the Head Office. We will provide opportunities for even more to receive them, thus maintaining a healthy workplace during flu season.
Vaccination Coverage (Approximate)
MOL has conducted a questionnaire-based health care survey since 2018 to determine the needs of employees when it comes to creating a healthy work environment where everyone can work with vigor and enthusiasm.
We regularly conduct questionnaire surveys to circulate the research, verification, and PDCA cycle, depending on the objectives, such as recognition of information, improvement of health literacy, productivity, and improvement of medical checkup data.
[ Short-term Evaluation ]
(1) Subjective symptoms
Survey of attitudes on health
(2) Recognition of Information
Third-hand smoke recognition
Smokers' motivation to quit
As part of our health measures, we analyze employees' health issues based on the questionnaire, and provide lectures that promote improved health.
[ Past seminars ]
|Seminars Conducted (FY2018~2020)||No. of Participants (Persons)||Participant satisfaction level|
|Sleep Well Every Day: Good Sleep Seminar||130||－|
|Seminar on Eating for Weight Control||18||－|
|Seminar Related to Alcohol and Health||34||－|
|Health Checkup Event||184||93%|
|Breast cancer seminar - Let's learn about breast cancer together -||37||100%|
|Mindfulness seminar to improve sleep management, concentration, productivity||61||94%|
|Seminar on safe and responsible use of alcohol||28||100%|
|Ask a Great Captain... How to avoid heart trouble||45||－|
|STOP! Gaining weight because of remote work—Seminar on improving eating habits||65||90%|
|Seminar on improvement of lower back pain and shoulder stiffness||115||86%|
MOL also focuses on measures to prevent harassment. We established the Declaration of Harassment Prevention in November 2020 with the aim of eradicating harassment of all types and accelerating the push to create a workplace that is completely free of harassment. Therefore, a work environment where everyone can enjoy mutual respect and value one another is indispensable.
We provide harassment-prevention training programs tailored to different employee career paths and bring in outside experts to train MOL Group management personnel. The MOL Group also cooperates with supervisory personnel to take appropriate measures in response to harassment, and provides an external advisory desk, which is available for group executives as well as employees and their families.
MOL provides training programs such as "self-care" and "line care" of staff related to health and mental health, which vary according to career path. We aim to ensure a more effective level of training by providing knowledge related to adult-onset diseases and illnesses specific to women, and with programs including preventative measures presented by industrial doctors, nurses, and clinical psychologists.
MOL implements the following measures to reduce overtime working hours.
Mental health disorders require support based on individual needs, and improvement of individual mental health management is indispensable in prevention and early detection of mental health issues. MOL implements the following initiatives to prevent mental health problems among employees and provides comprehensive support for those who need it.
MOL provides all employees with basic information on mental health, centering on self-care. In addition, we provide more in-depth content related to employee mental health care in a specialized training program for those in managerial positions, with the goals of preventing employees from developing mental health problems and supporting employees returning to work after facing mental health issues.
One psychiatrist specializing in mental health management and two clinical psychologists cooperated to offer diagnosis and interviews/counseling by phone and email as measures to support employees' mental health. They work with employees who are facing mental health issues and help them find ways to address their difficulties and restore their mental and emotional health.
The counseling service operated at about 70% capacity. MOL has established a system that makes it easy for employees to seek assistance.
New employees have an interview with a clinical psychologist to make ensure that they are adapting well to their work environment and are not facing undue stress on the job.
Interviews for land-based employees are held about three months after they enter the company; those for seagoing employees take place before boarding a vessel and after returning from sea duty.
For employees on administrative leave, in-house and external specialists provide support to help them get back to work smoothly.
MOL Group employees at sea and on land strive to achieve targets including "Four Zeroes" (Note) with the aim of ensuring the world's highest level of operating safety.
We can achieve that level of safety only if all employees maintain optimum health.
Following are some initiatives that focus mainly on the health of crewmembers.
(Note) Four Zeroes means zero serious marine accidents, zero oil pollution, zero fatal accident, and zero serious cargo damage, and are numerical targets set by MOL for safe operation.
MOL established the position of Chief Safety Officer in fiscal year (FY) 2019 to supervise the planning of strategies and conduct measures to ensure the safety and quality of operations of MOL and the entire MOL Group fleet and provide necessary advice to executive officers responsible for business divisions. Based on the recognition that it is essential for executives and employees to maintain and improve their mental and physical health, as part of our efforts to "become the world leader in safe operation," MOL provides opportunities for mutual dialogue and exchange among group company employees responsible for safety. These measures promote the sharing of issues and problems related to the safety and health of seafarers and development of innovative and effective solutions.
MOL cooperates with the IT division to analyze data on incidents and injuries, with to objective of increasing internal awareness of KPI including Lost Time Injury Frequency (LTIF) and promoting deeper analysis.
Crewmembers are required to take drug and alcohol tests in the medical office before boarding. In addition, an industrial doctor reviews their health checkup results and provides advice on maintaining both mental and physical health before boarding.
We also strive to manage the health of crewmembers by carrying out alcohol testing just before their watch duty onboard and periodically conducting drug tests, as the health of the crew must form the unwavering foundation of safe operation.
We regularly distribute Safety Alerts related to incidents and injuries among our operated vessels. In addition, we occasionally distribute information related to illness and mental health (Health Care Info) in cooperation with occupational physicians and counselors in the medical office.
As a part of our measures for safe operation, MOL developed the unique "MOL Body FIT Exercise" with the objective of preventing workplace accidents aboard MOL Group vessels, while also reflecting our investment in ensuring safety. We have promoted the spread of the exercise program as an onboard daily routine since 2014.
"MOL Body FIT Exercise" is a stretching-based warmup exercise that crewmembers do before starting the day's operations. It strengthens muscles, particularly those in the trunk and lower limbs, and improves balance, and helps reduce the risk of falling down.
The exercise program was named the "The Best Practice Award of Seafarers Onboard Safety, 2016 MLIT" from Japan's Ministry of Land, Infrastructure, Transport and Tourism (MLIT). The award honors initiatives by shipowners and other concerned parties to prevent work-related injuries among mariners serving on Japanese merchant ships.
Even in the Head Office, employees in the pilot office and Marine Safety Division do "MOL Body FIT Exercise" every morning, allowing them to approach the day's tasks with a refreshed mind and body.
MOL implements activities on land and at sea to prevent industrial accidents by taking measures according to the workplace environment.
(*) The number of industrial accidents occurred per 1 million man-hours. In the past, it targeted the total of work-related injuries and illnesses that forced a crewmember to go ashore, but as of FY2015, the LTIF standard was made stricter, and the total includes injuries and illnesses that prevented crewmembers from returning to work, on the day they occur, even if they did not have to go ashore.
MOL believes that the health of every employee is the first step to realize our vision of "becoming the world leader in safe operation," which is an essential part of our business, and prevention of onboard work accidents is an important issue. We strive to prevent such incidents through our initiatives on seafarer health.
We raised our LTIF targets from 0.7 → 0.5 to promote a higher level of safety.
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